Problem: You have placed your website behind CloudGuard and activated the cache mechanism. But the content (some URLs) of your website is not getting cached and is received from the origin server. The Root Cause of the problem: If the content is not being cached, there could be several reasons, outlined in the following order:…
Signs and Symptoms: When trying to reach your website that is behind Cloudguard protection, you will encounter a “Site Not Found” error. Message text: Site not found! Error 30001 Why? This website is protected by a security system, but it was not configured properly. In most cases, this error is caused by a missing TLS…
Signs and Symptoms: Your website has been running smoothly without WAF enabled. However, upon enabling WAF, certain parts of the site either malfunction or fail to load properly. When attempting to load the website, certain URLs result in an HTTP 506 error. Recommended Quick Solution: First, identify the address(es) encountering the error. Utilize any of…
Signs and Symptoms: Once entering the website, encountering an ERR_TOO_MANY_REDIRECTS error in the browser Message Text: … redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS. ===== In Firefox: The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.…
Signs and Symptoms: Your website is behind Cloudguard’s cloud protection, but instead of site content, a Gateway Timeout error is received. Your website is behind Cloudguard’s cloud protection, but the displayed content is old and the word STALE can be seen in the CG-Cache-Status header, and it does not change after refreshing and passing time.…